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Terms & Conditions

Terms & Conditions:

These terms and conditions govern the provision of The Holistic Body Shop services by Jacqueline Upton. By booking an appointment or receiving services from us, you agree to these conditions. 

 

Services provided by The Holistic Body Shop are complementary and are to aid and assist balancing the body-vital energy centres to restore balance and promote overall well-being. 

The Practitioner provides this through several treatment pathways which can be found on the website and discussed in your discovery call or sessions.  Other services to be added in due course.

 

Client Responsibility

 

  • Health Disclosure: You must disclose any pre-existing health conditions, medications, or treatments you are currently undergoing before your session. This information is crucial to ensure the treatment is safe and appropriate for you.

 

  • Follow-up Care: Following your treatment session, it is your responsibility to follow any aftercare instructions provided by the Practitioner. Failure to do so may affect the efficacy of the treatment and the discussed desired outcome.

 

Appointments and Cancellations: 

 

  • Booking: Appointments can be booked online, via phone, or in person. A confirmation of your appointment will be sent via message or whatsapp along with a payment link. All sessions must be paid in full when booking.

 

  • Cancellations: If you need to cancel or reschedule your appointment, I kindly ask for as much notice as possible. Cancellations made within 48 hours of your appointment will incur a charge of 25% of the session fee. Cancellations made within 24 hours of your appointment will incur a charge of 50% of the session fee. This policy is not intended to be held against you, but to support the sustainability of my full-time practice. 

 

  • Late Arrivals: If you arrive late to your appointment, the session may be shortened to accommodate subsequent clients. The full session fee will still apply. 

 

  • Payment: Payment is due at the time of booking your session. We accept bank transfer, contactless and cash.

 

  • Refunds: Fees for completed services are non-refundable. Any funds after a 48hour or 24hour cancellation reduction can be carried forward to your rescheduled session.

 

Confidentiality: 

 

All client information is treated with the utmost confidentiality. We will not disclose your personal information to third parties without your explicit consent, except as required by law.

 

Medical Disclaimer: 

 

Sessions with The Holistic Body Shop are not a Substitute for Medical Treatment. These sessions work with your current medication/therapy and are not intended to replace conventional medical treatment. You should continue to consult with your primary healthcare provider for any medical conditions. While session work has shown to be beneficial for many clients, individual results may vary. 

 

Limitation of Liability: 

 

To the extent permitted by law, The Holistic Body Shop will not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability in connection with the services provided shall not exceed the amount paid by you for the session. 

 

Amendments to Terms: 

 

We reserve the right to amend these Terms at any time. Any changes will be posted on our social media or communicated to you directly. By continuing to use our services after such changes are made, you agree to the revised Terms. 

 

Contact Information: 

 

If you have any questions or concerns about these Terms, please contact us at: 

 

Jacqueline Upton 07745558395

 

Acknowledgment: 

 

By booking an appointment or receiving services from The Holistic Body Shop you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

 

Thank you for your understanding and continued support in a service pathway grounded in care, empowerment and love.

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